We generate a daily report of config changes from the previous day and it has been working well until recently. We started to get the following error in the HTML emailed report. Anyone experience this?
The following items have errors:
ReportDesign (id = 1):
+ cant re-generate content for design 314
Ouch
Ok, get ready to roll up your sleeves. ZipTie uses the BIRT reporting engine, which is notoriously complex, so this may take us a bit of digging to get to the bottom.
First things first, are there any errors in the ziptieServer.log at the time that the report runs?
Next steps:
1) Stop the server.
2) Delete ziptieServer.log
3) Edit osgi-config/config.ini and find the line that says:
org.ziptie.birt.loglevel=WARNING
and change that to:
org.ziptie.birt.loglevel=FINEST
4) Edit osgi-config/log4j/log4j.properties and add these two lines anywhere in the file:
log4j.logger.org.ziptie.server=TRACE
log4j.logger.org.ziptie.provider=TRACE
5) Restart the server, connect with the client, run the report job manually with the "Run now" option (right-click on the job).
When that is complete, there should be one or two log files in the 'tmp' directory under the server installation directory. Zip up those logs, along with the ziptieServer.log, and email it to me at brett at ziptie.org.
Then put the files back like they were.
We'll start there. :-)
-Brett
Email
Brett,
What's your email address? I've gathered the files for you about this issue. I keep getting the same config report over and over.
Thanks